Last updated: 15 April 2026
Welcome to Isla Brown. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
General
These Terms apply to all users of the Isla Brown website. By using this site, you agree to comply with and be bound by these Terms, as well as our Privacy Policy, Shipping Policy, and Returns Policy.
We may update these Terms at any time without notice. Continued use of the website constitutes acceptance of any changes.
Products and Pricing
All prices are listed in AUD and include applicable taxes unless stated otherwise.
We make every effort to ensure product descriptions, images, and pricing are accurate. However, we reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.
We may limit quantities or discontinue products at any time.
Orders
By placing an order, you agree that:
- All information provided is accurate and complete
- You are authorised to use the payment method provided
We reserve the right to refuse or cancel any order at our discretion, including suspected fraud, pricing errors, or stock availability issues. If your order is cancelled, you will be refunded in full.
Shipping and Delivery
Orders are processed within our stated timeframes. Delivery times are estimates only and may vary due to factors outside our control.
Isla Brown is not liable for delays caused by shipping carriers, customs, or unforeseen circumstances.
Risk of loss or damage passes to you upon delivery.
Returns & Refunds
Please refer to our Returns Policy for full details on returns, exchanges, and refunds.
All returns must meet our eligibility requirements. Items that do not comply may be rejected.
Promotions and Discount Codes
Promotional codes must be applied at checkout and cannot be added after purchase.
Unless otherwise stated:
- Only one discount code may be used per order
- Promotions cannot be combined
- Sale items may be excluded
We reserve the right to modify or cancel promotions at any time.
Intellectual Property
All content on this website, including images, branding, logos, text, and design, is the property of Isla Brown and may not be used, reproduced, or distributed without prior written permission.
Limitation of Liability
To the fullest extent permitted by law, Isla Brown is not liable for any indirect, incidental, or consequential damages arising from the use of our website or products.
Nothing in these Terms excludes your rights under Australian Consumer Law.
Privacy
Your personal information is handled in accordance with our Privacy Policy.
Governing Law
These Terms and Conditions are governed by the laws of Australia. Any disputes will be subject to the jurisdiction of Australian courts.
Contact Us
For any questions regarding these Terms & Conditions, please contact us at:
Email: info@islabrown.com.au
Business Name: Isla Brown